Picture of Dio Dziban

Dio Dziban

Computer Science → Georgia State University

Software Engineer → HotSauce Technologies

about me

I am a full-time computer science student at Georgia State University. I also work as a software engineer at HotSauce Technologies, a restaurant Point-of-Sale solutions provider. I have a passion forsatisfying users and delivering products that are visually appealing and intuitive. I am looking for an internship opportunity to continue to grow professionally and learn new skills. I am confident I can adapt to new environments quickly and meaningfully contribute to any team or product.

contact

email

me@diodzi.dev

PREFERRED

LinkedIn

/in/diodzi

Phone Number

Upon Request

Instagram

@diodzi

experience

HotSauce Technologies

Software Engineer

Jul 2023 → Present

  • Develop customer-facing user interfaces using React, TypeScript, and Tailwind.
  • Develop back-end infrastructure and API endpoints using SpringBoot Java and Postgres SQL.
  • Design prototypes and mock-ups for new products and feature additions to existing products using Figma.
  • Work within a multi-continental team environment managed using industry-standard Agile Sprint based format.
  • Develop C# Visual Basic code to accommodate new feature requests on our previous product.

Assistant Support Manager

Sep 2023 → Present

  • Oversee lower-level technicians and ensure they have the proper information and tools necessary to solve customer issues.
  • Handle scheduling conflicts, manage appointments, assign personnel to projects and initiatives.
  • Led various initiatives within the company to clean up our processes, including streamlining our Work Order system, our shipping and inventory management system, and our cancellation procedures.
  • Troubleshoot problems customers were having with our products, including but not limited to system configuration, Windows-related problems, internet connectivity issues, SQL errors, and credit card processing issues.

Support Technician

Aug 2022 → Jul 2023

  • Troubleshoot problems customers were having with our products, including but not limited to system configuration, Windows-related problems, internet connectivity issues, SQL errors, and credit card processing issues.